Absolutely the best experience I have ever had at a jewelry store. Michael helped me resolve a difficult product model and researched through very confusing details and outlined everything in plain English. He made sure that everything was over communicated and that I was comfortable. Since this was an out-of-state transaction it made it especially difficult and he was simply beyond patient and kept following up with me from beginning to end to make sure the process was smooth, all the while updating me consistently until I received the product. Superb service. Superb experience. Thank you!!!! Show More

Went for an engagement ring. Very helpful with questions and concerns as well as showing me many options in and around my price range. Not pushy on selling me above my price range which was a nice change of pace. The ring needed to be sized up and they had it done same day because they knew I was leaving the following morning. Fast, friendly and professional through and through Show More

I was looking for a particular piece of jewelry for my wife for our 30th wedding anniversary. I found it on Dejaun’s website but I waited too long and they sold out. I looked elsewhere but could not find it except for John Hardy’s website, but the price increased $700. I contacted Michael at Dejaun and he was extremely helpful and prompt with his responses. I told him the piece was a bit too much for me and he extended a very nice discount to get the price back to the original price. I ordered it and it was shipped to Dejaun and then to me very quickly with shipping information. I couldn’t be happier with the service and attention Michael provided. I highly recommend Dejaun! Thank you, Michael! Show More

I went to have the battery of my Gucci wristwatch changed. The personnel was helpul and efficient. I waited minutes. The price was decent, too. Show More